QUALITY

Delmade Pty Ltd sells value-for-money products. Along with our own Delmade products, we have selected a range of implements, to suit a variety of budgets, from reputable manufacturers/importers that have a consistent history of reliable service and back-up.

PRODUCT ADVICE

Our product advisory service offers competent product advice, based on our own hands-on experience, on the manufacturer/importer's own recommendations and product information, and, more importantly, on accurate detail provided by you about your own specific requirements. We do not undertake to verify or guarantee the accuracy of the information given to us, and are therefore not liable for any advice or recommendation based thereon. We do promise however, to do our best!

WARRANTY/GUARANTEE

Products carry the required statutory quality guarantee by their original manufacturer /importer. Delmade Pty Ltd does not undertake any other expressed or inferred warranty additional to this on any equipment supplied or serviced by us and therefore accept no responsibility or liability for the performance, quality, or compatibility of those implements, with any other machinery or equipment to which the client may attach them, or use in conjunction with, other than that expressed by the original manufacturer.

SPARE PARTS

Delmade Pty Ltd has attempted to source products for which there is a guaranteed supply of spare parts. We do not guarantee to supply parts for any products we sell/manufacture or repair. We endeavour to provide spare parts where possible. We will also undertake to process orders for spare parts with minimum down-time to clients, and within the constraints of the best express freight services available. Spare parts for DELMADE products are stocked where possible for immediate dispatch, along with some service parts and consumable items for selected brands.

PAYMENT

Credit arrangements are made at the discretion of Delmade Pty Ltd. Payment for any goods held in stock require a minimum 20% deposit with order, remainder is C.O.D. (Cash on Delivery). Orders placed with our factory for Delmade products, and for any other goods which are not held in stock, require a minimum 25% deposit with order, with the balance payable C.O.D. However, should finance arrangements (including periodic payment schedules) be required we are more than happy to negotiate accordingly.

FINANCE

Finance facilities are available at competitive rates and can be arranged at your request. Delmade reserves the right to provide your details to an external Finance Company for the purpose of quotation and supply of Finance.

FREIGHT & DELIVERY

Unless specifically stated, all goods ex. our Westbury factory, or when requested, can be quoted F.O.B. Melbourne. Delmade Pty Ltd can arrange delivery at competitive rates to any destination in Australia, and internationally as required.

NEW PRODUCTS

We are always on the lookout for new products. Your enquiries help to fuel this so don't hesitate to call us. Our product range is not limited to the range featured here and we are more than happy to source new products or work with you to develop a product that fits your needs.

YOU AND DELMADE PTY LTD

We appreciate your input. Our purpose is to provide the right solution with unbeatable service to improve your productivity!

For any questions and notices, please contact us at: